Summary: We’ve simplified the legal jargon and added a short summary before each section to make it easier to understand. By using our website or services, you're agreeing to the terms listed below. These summaries are only for your convenience and are not legally binding.
 

1. Purpose

Summary: Your personal data is secure with us. We use it responsibly and legally.

Etiicos (a brand of RajMall Inventives Pvt Ltd, referred to here as “Etiicos”, “We”, “Us”, or “Our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website or services. We take all necessary steps to ensure your data is safe and used in accordance with applicable Indian laws.
 

2. Information We Collect

Cookies: Temporary cookies may be used to enhance your experience. These cookies do not contain personally identifiable information and expire when you leave our site.

Personal Information: When you interact with our website or services, we may collect data like your name, email, phone number, state, and WhatsApp number — especially when you request a quote, contact us, or schedule a demo. This data helps us provide tailored services, follow up with you, and improve your overall experience.Non-Personal Information: We automatically collect non-identifying info such as your browser type, device info, and website usage patterns via cookies and similar tools. This helps us optimize our website.
 

3. Information Security

Summary: We use strong security methods to protect your data. Only essential team members or vendors access it on a need-to-know basis.

We secure your data using industry-standard encryption and server protection. Access is limited to authorized team members or third parties who help deliver our services — such as technical support, hosting providers, and analytics tools — all under strict confidentiality.
 

4. Information We Share

Summary: We never sell your data. We share it only to comply with the law or to deliver services via trusted partners.Your data may be shared in the following cases:

• With government authorities if legally required

• With our trusted service providers (e.g., hosting, support, payment gateways)

• To protect our rights, ensure operational safety, or enforce legal agreements

We do not share your personal information with advertisers or unrelated third parties.
 

5. Data Retention

Summary: We retain your data only as long as necessary for the services you use, or as required by law.

Your information will be stored securely and deleted once it is no longer needed for operational, legal, or regulatory reasons.
 

6. Your Rights

Summary: You can request to view, update, or delete your data. Just fill out our DSR (Data Subject Request) form or contact us.You have the right to:

• Know what data we store about you

• Correct inaccurate data

• Request deletion of your data (subject to legal conditions)

• Object to your data being used for direct marketing
   

7. Updates to This Policy

Summary: If we make major changes, we'll notify you. If you continue using our services, we assume you agree.

This Privacy Policy may be updated from time to time. When we make significant changes, we'll post a notice on our website or notify you via email. Continued use of the site implies acceptance of these changes.

8. Advertisements

Summary: We are not responsible for third-party ads and their data practices.

Any ads displayed may come from third-party providers. We do not control how they collect or use data. Their practices are not governed by this policy

9. Questions & Complaints

Need help? Reach out to our Grievance Officer.

Grievance Officer:

C/o Mr. Vigneshwar

Etiicos, RajMall Inventives Pvt Ltd

Chennai, Tamil Nadu, India

Email: support@etiicos.com

Timing: 10 AM – 5 PM (Mon–Fri)

We'll do our best to resolve your concerns quickly and fairly.

10. Disclaimer

Summary: If you disagree with this policy or how we use your data, please do not use the site.

By using our website, you agree to this Privacy Policy and the use of your data as described. If you do not agree, please do not use the website or our services.

11. Governing Law

Summary: Indian law applies, and disputes will be handled by Chennai courts.

This Privacy Policy is governed by Indian laws, and any disputes will be subject to the jurisdiction of the courts of Chennai, Tamil Nadu.

12. Cookie Notice

We use cookies to improve your experience on our site.

13. Right to Refusal

Summary: We reserve the right to refuse or cancel participation or orders.

We may refuse access to certain services, activities, or even cancel orders at our sole discretion, without needing to provide a reason.